Reference

Terms That Cover Your ace671 Account

These terms set out what you agree to when you open and use an ace671 account — from how your wallet works with bKash, Nagad, and Rocket, to what we expect from you and what you can expect from us.

Account eligibility appliesLocal payment terms includedJurisdiction-dependent accessSubject to change with notice
ace671 Terms That Cover Your ace671 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team can help. Queries about account eligibility, wallet restrictions, or access rules are handled through the channels below.

Team online

Live Chat

Open the chat window from any page on ace671. Available for account and terms queries during our standard support hours.

Email Support

Send your terms or eligibility question to our support address. We aim to respond within one business day for written queries.

Help Centre

Our help centre covers common questions about account rules, wallet use, and what to do if access is restricted in your region.

HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

We take the security of your account and the accuracy of your personal data seriously. Here is how we manage the key areas that affect you directly.

Account Verification

We verify identity before processing withdrawals. You may be asked to confirm your details via your registered mobile number or a document check before funds clear to your Rocket or bKash wallet.

Data Retention

We keep account records for as long as your account is active and for a period after closure, in line with applicable record-keeping requirements. You can request a summary of what we hold.

Cookie Use

We use session cookies to keep you logged in across your browser and to remember your wallet preference between visits. You can manage cookie settings from your account page.

Requesting Changes

To update your registered details or request account closure, contact support through live chat or email. Changes to payment details require re-verification before they take effect.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real accounts.

These terms apply to anyone who opens or uses an ace671 account. Access depends on your location and local law — if online gaming is restricted where you are, these terms do not grant you an exemption.

We can update the terms when our services or legal obligations change. We will notify you through your account before material changes take effect. Continued use after the notice period means you accept the updated terms.

We may suspend or close an account that breaches these terms. If that happens, any pending withdrawal to your bKash or Nagad wallet will be reviewed before funds are released or returned.

Contact our support team by email or live chat and ask for a data summary. We will confirm your identity first, then provide the information we hold on your account within a reasonable timeframe.

The same terms apply across all supported regions, including players in Dhaka. However, certain features or payment options may vary by region depending on local rules and available payment rails.

These terms are subject to applicable law in the regions where ace671 operates. Where local Bangladesh law applies to your use of the platform, that law takes precedence over any conflicting clause in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.